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Customer Accounts and Relations Specialists with Foreign Languages (French/Italian)
- REF: CSMIT1EN
- Country: EU
- Position: Customer Accounts and Relations Specialists with Foreign Languages
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Place of work:
- EU or UK
- Type: All year round
- REF: CSMIT1EN
Published in
Call center workers
Additional Info
Our client is a well established copmany that operates in over 10 EU countries as well as in UK.
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Job requirements
- University degree in Business, Economics or Finance.
- Very good command of English language.
- Excellent command of one of the following languages: French or Italian;
- Experience in banking or other financial institutions would be considered an advantage.
- Experience in a similar position will be considered a strong advantage.
- Communication and presentation skills.
- Analytical skills; ability to work with data.
- Confidence, sense of responsibility, and a positive mindset.
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Language
- minimum B2 level of French or Italian
- minimum B1 level of English
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Responsibilities
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Create new business opportunities for cross and up-sell through analyzing customer needs and market trends.
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Build and manage the relationships with current and new customers, starting with the verification process.
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Track customer experience and satisfaction and proactively address customer issues in order to meet their needs.
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Update job knowledge by participating in educational opportunities; reading professional publications; follow-up on the product updates.
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Remuneration
- Excellent salary terms
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“Google Office-Class” workplace in an open, friendly hi-tech environment.
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Attractive and motivating salary.
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The opportunity to work with other dedicated professionals building the future of Payment Solutions.
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Promotions and a salary review based on performance.
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Exciting team building events.
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Opportunity to refresh in our facilities, including fitness, bowling and relax areas.
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Free coffee, food and drinks at the office
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Standard Local Tax/Deduction
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Working hours per week - 40, additional hours optional based on performance
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Working days per week - 5
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Holiday pay
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Accommodation assistance available
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Meal on duty
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Tickets to the employer - your only expense
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Documents
- Cv in English, French or Italian, or linked in profile sent here or at: This email address is being protected from spambots. You need JavaScript enabled to view it.
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